Privacy Statement
We want you to enjoy every visit to TrueStoneCoffee.com, whether you’re here to order coffee, or to learn more about our business and the art of roasting. We are glad you are here, and you should know that any information you share with us will be carefully guarded through our use of industry-standard security software to encrypt your credit card number and other ordering and shipping information. Please read on for more details about our privacy policy.
Olson Coffee Roasters, Inc., DBA True Stone Coffee Roasters, (hereafter “True Stone Coffee Roasters”) reserves the right to change this privacy policy at any time. Be sure to check this page periodically for updates. This policy applies only to personal information collected online at TrueStoneCoffee.com and does not apply to information collected offline by True Stone Coffee Roasters.
What kind of information we ask for and why.
Information we gather from you is used to process your order and to make your visit productive and enjoyable.
Inquiries.
If you request information from True Stone Coffee Roasters, or wish to share an experience you had with us, we’ll ask for personal information such as your name and email address, as well as address and any other information you may wish to share, so that we can best respond to your comments.
Orders
If you place an order online, we’ll ask for your name, email address, mailing address, phone number, credit card number, and expiration date. That’s all the information we need to process, confirm, and ship your order.
Aggregate Information
We collect Aggregate Information about you and your use of our Web site whenever you visit us online. For instance, we may collect various forms of “click stream” information such as entry and exit points for our Web site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Web site, our server automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.
We also use third-party software that tracks traffic directed to TrueStoneCoffee.com from other Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase.
This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this policy.
E-Mail Updates
Unless we hear from you otherwise, we’ll email you occasional updates about new additions to this site as well as special offers you can take advantage of here. If, at any time, you decide you’d rather not receive this type of information, please let us know you’ve changed your mind.
Disclosures
We won’t give any of your personal information to anyone, ever. We are glad you have chosen to do business with us, and will do what we can to make sure your information is safe and secure. We will not sell or disclose your information to anyone outside of True Stone Coffee Roasters.
True Stone Coffee Roasters does reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
Company Sale
Information collected through our Web site is considered a trade secret of True Stone Coffee Roasters. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.
How we protect your credit card and other personal information
When you input your credit card number and other personal information, we use a sophisticated software program (Secure Socket Layer Technology or SSL) to encrypt or scramble that information before it’s sent so that even if anyone intercepts the information, it is highly unlikely that they will be able to read or use it. In addition, we take appropriate security measures to safeguard your personal information once we have received it. Although we can’t guarantee that there will never be a security problem, we carefully guard against the loss, misuse or alteration of the information we collect on our site.
Usage Agreement
Your use of TrueStoneCoffee.com constitutes your acceptance of our Usage Agreement. Please read it carefully.
How you can review and correct your information.
If you would like to view the personal information that we have collected from you online, including viewing your past purchase history, simply visit the “Your Account” section of the Web site . You can also correct any factual inaccuracies in the information you provided to us when you visit this page.
Cookies
Like many other Web sites, we use “cookie” technology to improve your experience at our site. Cookies are small pieces of data that we place in your computer’s browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to personal information that you provide to us through your interaction at our site.
Most browsers accept cookies by default. To set your browser so that it will accept cookies, see the Help section in your browser’s menu.
Links
You may find that it is possible to “hot-link” from other Web sites to this, the official True Stone Coffee Roasters Web site, or from this Web site to other Web sites. Those other Web sites are not under our control. True Stone Coffee Roasters is not responsible for the privacy practices or the content of other Web sites. You should consult the privacy policy of the site to or from which you link to determine the information practices of that site.
Children’s Online Privacy
True Stone Coffee Roasters recognizes the importance of protecting the privacy of children. We will not knowingly collect any personally identifiable information from children under the age of thirteen years. When a user discloses personal information on TrueStoneCoffee.com, the user is representing to us that he or she is an adult. If a child has provided TrueStoneCoffee.com with personally identifiable information, we ask that a parent or guardian e-mail us at sales@truestonecoffee.com, and we will delete the child’s information from our records.
International
True Stone Coffee Roasters controls and operates this Web site from within the United States of America. Our online privacy practices are governed by the laws of the United States and the State of Minnesota, which may differ from privacy laws in your state or home country. By submitting your personal information to this site, you consent to the transfer of your personal information to any country and its use and disclosure in accordance with U.S. federal and Minnesota law and with this privacy policy.
Contact Us
If you have any questions regarding our privacy practices, you can email us at sales@truestonecoffee.com.
©2008 True Stone Coffee Roasters name, design, logos and related marks are registered trademarks of True Stone Coffee Roasters. All rights reserved.
